Questions about your order
Who should I contact if I have questions about my order?
For any question about the order pu ò write firstname.lastname@example.org
How do I know if my order, made via the internet, there is reached?&NBSP;
If you have received a confirmation email with a summary of the order means that è went okay. If you did not receive any confirmation email, first try to check the junk mail folder or spam filter, even if the folder did not find the email, it means that the order is not è went to fruition. Must redo the order.
Can I order only via Internet? What other possibilities are there à?
No, can ò send an email to email@example.com with the list of what you need, or send us a fax at (0039) 0232861150
Questions about products
The parts are original?
No, they are equivalent to the original, this è products according to the manufacturer's specifications.
Spare parts have a warranty?
Is that of the manufacturer.
Questions about billing
How can I get an invoice?
S ì each order will be à issued an invoice with tax data entered during registration.
What è the VAT rate?
The Italian VAT rate of 22% and è should be added to all prices.
Are a customer outside Europe è can not pay VAT?
For customers who ask for delivery outside the European Union, the invoice will be issued à without VAT. The recipient will be responsible for any customs charges.